Privacy Policy

Effective Date: January 13, 2026

Last Updated: January 13, 2026

1. Information We Collect

1.1 Personal Information

When you register and use our App, we collect the following personal information:

• Account Information: First name, last name, email address, password (encrypted)
• Contact Information: Phone number, Instagram handle (optional)
• Profile Information: Date of birth (optional)
• Booking Information: Appointment details, service preferences, dates, times, and notes
• Photos: Reference images you upload for nail art inspiration (optional)
• Messages: Communications between you and salon administrators

1.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App interactions, features used, time spent in the app
• Push Notification Tokens: To send you booking confirmations and updates

1.3 Photos and Camera Access

The App requests permission to access your camera and photo library to allow you to:

• Upload reference photos for your nail appointments
• Take photos directly within the app for appointment requests

We only access photos you explicitly choose to share. We do not access your entire photo library without your permission.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process and manage your appointment bookings
• Communication: To send appointment confirmations, reminders, status updates, and respond to your inquiries
• Account Management: To create and maintain your user account
• App Improvement: To understand how users interact with our App and improve functionality
• Notifications: To send push notifications about your bookings (you can opt-out in device settings)
• Security: To protect against unauthorized access and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

3. Data Storage and Security

3.1 Firebase Services

We use Google Firebase services to store and process your data, including:

• Firebase Authentication: For secure user login and account management
• Cloud Firestore: For storing user profiles, bookings, messages, and app data
• Firebase Storage: For storing uploaded photos (with 10MB size limit per file)
• Firebase Cloud Messaging: For sending push notifications

Firebase services are hosted on Google Cloud Platform servers and comply with industry-standard security practices. For more information about Firebase's security measures, please visit Firebase Privacy and Security.

3.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of passwords and sensitive data
• Secure HTTPS connections for all data transmission
• Role-based access controls (admin vs. client permissions)
• Regular security updates and monitoring
• Firestore security rules to prevent unauthorized access

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Salon Administrators: Your booking details and contact information are shared with authorized salon staff to manage your appointments
• Service Providers: We share data with Google Firebase for app functionality and hosting
• Legal Requirements: If required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
• With Your Consent: When you explicitly authorize us to share your information

5. Your Rights and Choices

5.1 Access and Control

You have the following rights regarding your personal information:

• Access: View and review your personal information in your profile
• Update: Modify your profile information at any time within the App
• Delete: Request account deletion (contact us at the email below)
• Export: Request a copy of your data in a portable format
• Opt-Out: Disable push notifications in your device settings

5.2 Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

• Your profile and personal information are permanently deleted
• Past appointment history is retained for business records (anonymized)
• Uploaded photos are permanently deleted from Firebase Storage

6. Children's Privacy

Our App is not intended for children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately. If you believe a child has provided us with information, please contact us.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where Firebase servers are located. These countries may have different data protection laws. By using our App, you consent to the transfer of your information to these locations.

8. Third-Party Links

Our App may contain links to third-party websites or services (such as Instagram profiles). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. Push Notifications

We send push notifications for:

• Appointment confirmations and rejections
• Booking status changes
• Messages from salon administrators
• Appointment reminders

You can disable push notifications at any time through your device settings without affecting other app functionality.

10. Cookies and Tracking

Our web version may use cookies and similar tracking technologies to enhance your experience. These are used for:

• Session management and authentication
• Remembering user preferences
• Analytics to improve app performance

You can control cookies through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy in the App
• Updating the "Last Updated" date at the top of this policy
• Sending a notification through the App or email for significant changes

Your continued use of the App after changes constitutes acceptance of the updated policy.

12. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your information include:

• Consent: When you provide explicit consent (e.g., uploading photos)
• Contract: To fulfill our agreement with you (appointment booking services)
• Legitimate Interests: To improve our services and communicate with you
• Legal Obligations: To comply with applicable laws

You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed (we do not sell your data)
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (not applicable as we don't sell data)
• Right to non-discrimination for exercising your privacy rights

14. Contact Us

15. Consent

By using the Zara Nails App, you consent to this Privacy Policy and agree to its terms.

---

© 2026 Zara Nails. All rights reserved.
Back to App